Terms Of Use/User Agreement
Terms And Conditions
Advertising/Sponsorship/Reseller Program
Referral Program
Forums
Privacy Policy
Contest, Sweepstake, and Promotion Rules
Ratings/Feedback/Testimonials
About Ratings
About Feedback And Testimonials

Terms of Use/User Agreement

CONDITIONS OF USE: YourCity.MD LLC (YourCity.MD) provides all their services to you, subject to the following Terms of Use/User Agreement, Terms and Conditions, Privacy Policies, Contest, Sweepstakes and Promotion Rules, Ratings/Feedback/Testimonials, all of which may be updated by us from time to time without any notice to you.  For the purpose of all YourCity.MD documents on any and all of its WebPages, the term "you" in all sections of the terms of use/user agreement, privacy policies, contest rules and all other legal references on the YourCity.MD websites including Louisville.MD shall mean and include any and all of the following persons: site viewers, any and all types of members or users of any of the YourCity.MD sites, medical professionals, doctors, physicians, dentists, chiropractors, veterinarians, physical therapists, any specialists in any dropdown list on any of the YourCity.MD websites, patients, news persons, media persons, organizations, universities, companies, corporations, individuals, sponsors, advertisers, participants in any and all of the following: feedback, ratings, rankings, testimonials, contests, forum and any other users of this or any of the YourCity.MD websites for any reason. "You" must read and accept the entire Terms and Conditions carefully and in their entirety prior to using this site or searching for any information. 'You" must also read, understand and accept the entire Privacy Policy and Contest Rules in their entirety prior to entering any information, contest, posting, or participating in any other features available on these YourCity.MD websites. By using this site and not unchecking the I accept the terms of use box, you signify your understanding and acceptance of all these conditions of use and restrictions of YourCity.MD websites and this Louisville.MD website in particular. You further agree to be bound by all the terms of this User Agreement and its Terms and Conditions. If you do not agree to all of these terms of use and conditions, You will uncheck the accept terms of use box on the homepage which will disable your search and you will further signify your disagreement by not trying to use the YourCity.MD websites and this Louisville.MD website in particular and immediately exit the website.
You shall not upload, post or email any content or information that (a) is libelous, abusive, defamatory, harassing, threatening, obscene, pornographic, (b) contains viruses, contaminating or destructive features, (c) violates the rights of others, including content that infringes any copyright, patent, trademark, trade secret or violates any right of privacy or publicity (d) offends the community standards of users of the Website (e) interferes with or disrupts the any of our Websites, (f) harass another user or (g) otherwise violates any applicable law. You remain solely responsible for the transactions of Ads, products or services and you agree to indemnify and hold YourCity.MD, L.L.C. harmless with respect to any claim based upon transactions of goods sold through all YourCity.MD LLC, its websites and its partner websites. We reserve the right to reveal your identity (or whatever information we know about you) in the event of a formal subpoena arising from any fraudulent act or legal violations committed by you with regard to any postings, ads, services or products.
No urls, commercials, promotions etc will be allowed in the feedback postings and no unproven allegations will be posted or allowed on our sites and thus will be removed when we are made aware of same.
You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Site, Application and Services.
 
 

Terms and Conditions

 
USE RESTRICTIONS AND OWNERSHIP: YourCity.MD websites and this Louisville.MD website in particular is produced and published by YourCity.MD in order to make available to the public, demographic and professional information on individual doctors and their practices in the U.S. and internationally. YourCity.MD websites and this Louisville.MD website in particular is intended for the personal use by the general public for easy access to information on doctors and their practices contained in these directories. This website and all of the information contained in its databases or on its pages is the sole property of YourCity.MD, its affiliated companies and information suppliers. Any pictures or updated data from site members or non-members becomes sole property of YourCity.MD and YourCity.MD has unlimited use of photos and updated data or information. YOU GIVE YOURCITY.MD EXPLICIT permission to contact you by fax, phone, email, postal mail or any other means. Information contained in YourCity.MD websites and this Louisville.MD website in particular may be printed on a screen-by-screen basis for personal use only and not for any commercial purpose whatsoever. YourCity.MD website information and this Louisville.MD website information in particular including all of its data, listings, and other components may not be downloaded, reproduced, reprinted, distributed, circulated, duplicated in whole or in part, for commercial or any other purposes. You may not compile or produce mailing lists or any other lists of doctors from the information contained on our sites or in our databases. Use of YourCity.MD websites and this Louisville.MD website in particular to establish databases is strictly prohibited and violators will be prosecuted. You agree to access the information contained on these sites manually and not by any programmatic or automated means including computer programs that automatically download content, commonly known as robots, spiders, crawlers or any other means. By signing up for membership, you are agreeing that the company can include your information in its directory of providers. In the event you chose to discontinue your membership, your agree that the company may continue to include your information in its directory of providers.

COPYRIGHTS: YourCity.MD gathers its information from several sources, these sources include but not are not limited to federal, state, local government and commercial sources, as well as directly from doctors, other health care providers and insurance companies. The user acknowledges that "Copyright" 2004-2017 YourCity.MD and "All Rights are Reserved" by YourCity.MD and its affiliates cover all data.

JURISDICTION: Any legal action taken against YourCity.MD or any of its affiliates shall be governed solely by the laws of the State of Ohio and handled in the County of Hamilton, Ohio Courts without regard for any conflict of law in any other area. You and YourCity.MD and its affiliates agree to this jurisdiction and agree to handle any and all matters in the courts as specified in this Jurisdictional Clause.

LIMITATION OF ACTIONS: The limitation of actions for any cause of action arising from the use of this website including any and all features, terms of use violations or any other violations shall be limited to a maximum of one year from time of infraction. Any claims or demands that are not filled within that one-year period are forever to banned from prosecution regardless of any and all laws in any jurisdiction to the contrary.
 
DISCLAIMER OF WARRANTIES: The information contained on all YourCity.MD websites and in particular Louisville.MD is intended for general reference purposes only. YourCity.MD websites and the Louisville.MD website in particular may include or provide paid or other type web links to you that include facts, views, opinions and recommendations of individuals, organizations or companies. You understand and accept that YourCity.MD and Louisville.MD in particular, and its affiliates, do not warranty or guarantee the accuracy of any such information in any form. You understand and accept that YourCity.MD and Louisville.MD in particular neither provides health or medical advice, nor advocates or recommends the purchase of any product, service, health provider listed, linked to or advertised on YourCity.MD and the Louisville.MD site in particular. Information on these sites is provided without warranties of any kind either expressed or implied. You understand and accept that to the fullest extent permissible pursuant to applicable law, YourCity.MD and Louisville.MD in particular, and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of fitness, completeness, timeliness, correctness, non-infringement or merchantability for a particular purpose. You understand and accept that neither YourCity.MD and Louisville.MD in particular nor its affiliates warrant that the information will be uninterrupted, virus free, error free, and that all errors will be corrected as soon as they are found. You understand and accept that YourCity.MD and Louisville.MD in particular, and its affiliates do not warrant or make any representations regarding the use or the information or the claims of the Individual doctor members and non-members of this site in terms of their timeliness, correctness, accuracy, reliability, or otherwise. You understand and accept completely that you the user assume the entire cost of all necessary corrections for assumptions that you make regarding members, products and services on this website. All doctor, health provider, insurance and other information contained and searched on all YourCity.MD websites and in particular Louisville.MD are both self-reported, by the doctor and/or doctor office staff, and collected from multiple other data sources that may not be confirmed by the doctor. YourCity.MD websites and in particular Louisville.MD may contain errors as well as inaccurate information. YourCity.MD and Louisville.MD in particular, do not provide advice, referrals, recommendations or qualification certification about any particular doctor, provider, or insurance company. Doctor and doctor practice information can and does change rapidly and often. Do not rely on any advertising claims or member claims made on this website and confirm any such claims with your doctor or any doctor member in person and the proper authorities that govern that doctor and his/her specialty. Any information about a particular doctor, medical provider, or insurance company that is found on our websites or through our affiliated companies should be confirmed by you with the doctors office, medical provider, insurance company, your current doctor, the medical associations relative to the doctor and the doctors specialty, and the state medical board governing the doctor in question. YourCity.MD and Louisville.MDin particular, makes efforts to update site content, but some doctor and other provider information may be out of date, inaccurate or misleading. YourCity.MD does not and can not verify the legitimacy or validity of any of the physician or facility listings, so it is your responsiblity to verify that you are going to a real licensed physician and you should not rely on the simple fact that a person presents themself as a physician on our sites. If you find a fraudulant listing on our site, please notify us immediately, and we will assist in prosecuting that person. YourCity.MD and Louisville.MD in particular, disclaims any and all liability arising directly or indirectly from the use of its web sites. This site is intended for your personal use only and you may not use this or any or our sites or information contained herein for any commercial purpose. If you do not agree or accept all the terms in this agreement, please kindly and immediately exit this website. Use of this website signifies your complete acceptance of YourCity.MD and Louisville.MD s User Agreement, Terms and Conditions and Privacy Policy. Your complete acceptance of any future changes to this agreement, terms, conditions or policies is signified by your continued use of the website, once any changes are made and posted on the website

LIMITS OF LIABILITY: You understand and accept that YourCity.MD and Louisville.MD in particular, Inc. and its affiliates shall not be liable to you or any associated party for damages or injury caused in whole or in part by negligence in producing and publishing this site or any information contained in this site or linked by or to this site. You completely understand and accept that in no event will YourCity.MD and Louisville.MD in particular or its affiliates, be liable to you or any party associated with you for any decision made or action taken by you in reliance on such information or for any incidental, consequential, special, or similar damages. By using this site you agree and accept that you shall, completely and unequivocally waive any liability of YourCity.MD and Louisville.MD in particular and/or its affiliates. In states that do not allow the limitation or exclusion of liability such limitations or exclusions may not apply. The above warranties are the only warranties of any kind granted by YourCity.MD and Louisville.MD in particular. Notwithstanding anything to the contrary contained herein, in no event will the aggregate liability of YourCity.MD LLC and it's affiliates exceed the total amount of the compensation actually paid to it hereunder during the thirty (30) days immediately prior to the date on which the alleged damages were claimed to have been incurred, regardless of the form of action.

INDEMNIFICATION: You also agree to indemnify and hold harmless YourCity.MD and its affiliates, officers employees, all members, doctors, sponsors, advertisers, partners, business affiliates, users and subsidiaries from any claims or demands made by another party as a result of your use of any of the YourCity.MD sites or your participation in any of the features on these sites including but not limited to your feedback, ratings, rankings, testimonials, forum or other posts, transmissions of data from our sites, your membership privileges for use on this site, and violation of another's rights or the terms of use or other conditions of use on our sites. In short, you must and will be responsible for your own actions and comments on this and all of our sites. So please, be truthful and fair to all parties whenever you have the opportunity to participate in a site resource, feedback or posting. This indemnification and hold harmless clause for YourCity.MD includes any and all attorney fees that may arise from any such person or action, which is covered in this clause.

ATTESTATION OF IDENTITY: Your submission of registration information to YourCity.MD concerning a doctor or licensed healthcare professional constitutes an attestation that you are the doctor or licensed healthcare professional or an authorized representative of such doctor or licensed healthcare professional.  YourCity.MD assumes no responsibility to confirm any of the registration information.

LEGAL ENTITY: YourCity.MD LLC

YourCity.MD reserves the right to sell ads on all YourCity.MD sites and/or site pages including the Free search results pages.
 
YourCity.MD
P.O. Box 43339
Cincinnati, Ohio 45243

Advertising/Sponsorship/Reseller Program

All advertising payments based on Annual Subscription Pricing are not refundable and not cancellable. Monthly Advertising Subscriptions may be cancelled in writing with 30 days written notice. Prices are guaranteed for a maximum of 1 (One) Year ONLY with Yearly Subscription. Monthly Subscription Prices are guaranteed for the number of months you contract for (twelve month maximum). Prices are subject to change without notice after the contract expires. Any advertising is subject to prior approval by YourCity.MD LLC. YourCity.MD LLC reserves the right to remove or reject any advertising for any reason and upon rejection will return your payment with no additional recourse or penalty to Yourcity.MD. YourCity.MD reserves the right to change the advertisement size at any time without notification or refund of any kind. The ad will be automatically renewed at the same price on your credit card or if there is a price increase, the ad will expire and you will not be charged. We will attempt to contact you once, to see if you want to hold the ad position at the increased price using your same credit card and if you no longer want the ad, we will remove your ad and resell the ad space to another party. There is no limit as to the number of advertising spaces you may purchase. However a company can only appear in one advertising space per page. If you reserve/purchase more than one advertising space on a page, YourCity.MD reserves the right to resell the additional advertising spaces you reserve/purchase subject to the condition that the resale must earn you a minimum of double the amount you originally paid for the advertising space based on the time remaining on that specific advertisement. All such sales by YourCity.MD are subject to a 20% YourCity.MD sales commission and 50%/50% net revenue split with YourCity.MD after the deduction of the sales commission and any media commission or partnership deductions. You may resell the balance of your advertising contract under the same original terms and conditions for any price provided that all sales and payment plans must be made through YourCity.MD and all sales are subject to a 50%/50% revenue split with YourCity.MD. Terms of the reseller program are subject to change without advance notice at any time and will be posted on the YourCity.MD web sites under the Advertising/Sponsorship/Reseller Program section. In order to qualify for our reseller program, you must be 18 years of age or older and a legal U.S. Citizen and agree to supply YourCity.MD with all applicable tax information including but not limited to your Social Security Number, Full Legal Name, Current Address, Phone Number and Current Email Address. After YourCity.MD notifies you that your advertisement has been resold, you will have thirty (30) days to respond to initiate the payment process. If you do not respond during that time, you will forfeit your payment and receive your initial investment back for the days remaining in your annual contract with a maximum payment not to exceed the total you originally paid for that ad. 

TeleDoc Sponsorship: TelaDoc is not available to residents of Oklahoma and South Carolina.

Referral Program

Earn Referral Cash Back: Anyone can refer healthcare professionals or doctors can refer colleagues in your city in other specialties or in other cities in your specialty to earn cash. If they join our team as our city expert and contribute to our content and they indicate that you referred them to us by typing your name on their initial registration sign up, you will receive up to $60/month for up to 12 months, per doctor. There are no limits on the amount of money you can earn or number of doctors you can refer. We have 50,000 positions available (500 cities x 100 specialties each) to fill and you can earn up to $600/yr on each of them you refer that join and blog. Your monthly statement will be reduced by your referral fees until you reach zero then you will start being paid by us. Referral fees will be paid in arrears within ninety (90) days of receipt of fees from the referred doctor. YourCity.MD has no obligation to pay you a referral fee if the referred doctor does not pay a blogging fee.

Forums

You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate any laws be it of your country or International Law. Doing so may lead to you being immediately and permanently banned, with notification of your Internet Service Provider if deemed required by us. The IP address of all posts are recorded to aid in enforcing these conditions. You agree that we have the right to remove, edit, move or close any topic at any time should we see fit. As a user you agree to any information you have entered to being stored in a database.

Privacy Policy

USE OF THIS SITE SIGNIFIES ACCEPTANCE OF Terms of Use/User Agreement AND Privacy Policy

YourCity.MD AND Louisville.MD in particular are committed to protecting your privacy. Please read the following to learn about our privacy policy for Users and all Directory Members on all of our sites.
 
DEFINITION & TERMS: User personal information: Information that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. The Privacy Policy of YourCity.MD does not apply to the practices of companies that YourCity.MD or its affiliated companies does not own and/or control, or to any persons that YourCity.MD does not employ or manage. In addition, all other YourCity.MD associated companies have their own privacy statements, which can be viewed by clicking on their links.

COLLECTION & USE OF INFORMATION: YourCity.MD may collect user and member personal information when you join or register with YourCity.MD, when you use our services, when you visit YourCity.MD pages or the pages of certain YourCity.MD partners including Louisville.MD web pages, and when you fill out permission based email requests, requests for discount coupons and other similar promotions, feedback, testimonials and ratings. YourCity.MD may combine information about you that we have with information we obtain from business partners or other companies. When you visit our directory or become members of our website listing/advertising services, we may ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, personal interests and other biographical related information. For other services and payments we may ask for identification by way of your Social Security number (for contest winning for tax form 1099 etc.) or Drivers License or Medical License Number, and other information. When you join or register with YourCity.MD and accept our services or sign up with our services, you are not anonymous and in you are placed in our database. YourCity.MD collects information about your transactions with us and with some of our business partners. YourCity.MD automatically receives and records information on our server logs from your browser, including your IP address, YourCity.MD cookie information, and the pages you request. YourCity.MD uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, to inform Health Care professional members of your feedback and comments to improve the services of these members to you and the general public, to contact you, conduct research, and provide reporting for internal and external clients. Any information you provide becomes sole property of YourCity.MD and YourCity.MD has unlimited use of photos and updated data or information. YOU GIVE YOURCITY.MD EXPLICIT permission to contact you by fax, phone, email, postal mail or any other means.  

INFORMATION SHARING & DISCLOSURE: YourCity.MD does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances: We provide Health Care members all feedback and testimonials that are submitted by you on any YourCity.MD site about that member, for the purpose of improving their services to you and giving the Health Care professional the opportunity to follow up with you regarding any concerns that you may have expressed in your feedback or comments about your visits etc. to that Health Care professional. We also provide the information to trusted partners, who work on behalf of or with YourCity.MD under confidentiality agreements. These companies may use your personal information to help YourCity.MD communicate with you about offers from YourCity.MD, affiliates and our marketing partners. However, these companies do not have any independent right to share this information.  YourCity.MD LLC and its affilites own all data supplied to its sites by its members and visitors and may use this data as they see fit for demos, marketing and advertising. The use of our sites by any member or visitor constitutes full compensation for use of said data, no future compensation will ever by due. We also provide information to trusted partners who work on behalf of or with YourCity.MD under confidentiality agreements. These companies may use your personal information to help YourCity.MD communicate with you about offers from YourCity.MD, affiliates and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of YourCity.MD's terms of use, or as otherwise required by law. We may transfer information about you in the event YourCity.MD is acquired by or merged with another company. In this event your information may become subject to a different privacy policy. YourCity.MD may display targeted advertisements based on personal information. Advertisers and Marketing companies could assume that people who search, view, or click on targeted ads meet their targeting criteria. YourCity.MD does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the advertisement. YourCity.MD advertisers may include doctors, hospitals, insurance companies pharmacies and pharmaceutical companies to name just a few. YourCity.MD works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

MEMBERS CAN EDIT & DELETE ACCOUNT INFORMATION:  Members can edit their YourCity.MD account information, including their biographical information, at any time. New categories of marketing communications may be added to our Marketing programs from time to time. Members who wish can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive. We reserve the right to send members certain communications relating to the YourCity.MD service, such as service announcements, administrative messages and a possible YourCity.MD Newsletter in the future, these items are considered part of your YourCity.MD account, without offering you the opportunity to opt-out of receiving them.

COOKIES: YourCity.MD may set and access YourCity.MD cookies on your computer. YourCity.MD may allow advertisers on some of our pages to set and access their cookies on your computer. Other companies use of their cookies is subject to their own privacy policies, not ours. Advertisers do not have access to YourCity.MD's cookies.

CHANGES TO PRIVACY POLICY: YourCity.MD may update this policy from time to time without any notice to you. Use of this site signifies your acceptance of the privacy policy and continued use of this site after changes to the Privacy Policy or changes to any other terms of use signifies your acceptance of all of those changes that were made.

QUESTIONS: If you have questions or suggestions, please write us at support@Louisville.MD or you can contact us at:
 
YourCity.MD
Privacy Policy
P.O. Box 43339
Cincinnati, Ohio 45243
Effective Date: August 25, 2004

Contest, Sweepstakes and Promotion Rules

  1. No purchase necessary.
  2. To enter: You must leave feedback for a Health Care professional listed on. http://Louisville.MD. You may enter once for each of your actual Health Care providers. In order to win, you must be confirmed by the Health Care provider you rated, as a current or former patient within the 3 years immediately prior to the drawing of that particular contest winner. If you are not or were not a patient of the Health Care provider you left feedback for, you will be disqualified and forfeit any and all prizes and YourCity.MD will owe you nothing, have no liability to you whatsoever and the contest winner will be redrawn from the remaining entries. The sponsor, YourCity.MD and its affiliates, is not responsible for lost, late, misdirected, incomplete or incorrect feedback entries. Entries including any and all feedback, written opinions, stories or statements on the entry or feedback/testimonial forms become the property of YourCity.MD and its affiliates and will not be returned. YourCity.MD and its affiliates reserves the right to publicize, through normal media channels or other venues as we see fits our needs, the name and likeness of any entrant including any or all of their feedback, written opinions, stories or statements made through any of our sites.
  3. Prize details: One doctor will be chosen each month and awarded a one month free membership in Louisville.MD from the Favorite Doctor Contest. In the feedback promotion contest, one prize will be awarded after 100,000 feedback/testimonial entries are posted to the doctors average feedback ratings in the feedback/testimonial contest. Total Guaranteed Value of $1,000.00 per 100,000 feedback entries. No prize substitutions will be allowed by the winner. No other entry has any monetary or other value except the grand prizewinner of the feedback promotion/contest. Any applicable taxes on any Prize will be the sole responsibility of the winner. The winner must provide a tax identification number in order to collect any prize, so we can file the proper 1099 tax form for distributing the winning funds. If the winner refuses to supply either a tax ID # or social security number within 30 days of notification that they won the prize then the prize will be forfeited and re-awarded to another party as described in #4 below.
  4. Awarding of Prizes: Winner will be selected from all eligible entries received. A random drawing will take place a few days after the feedback promotion contest has received the required 100,000 feedback entries. The winning entry will be based on the entrant's name and address provide, not the entrant's e-mail address in the case of the feedback/testimonial promotion. In any and all contests, YourCity.MD and its affiliates and their staff will be the sole decision makers in choosing all the winners. There will be no arbitration or rights to contest the winner of any contest except as required by law if any applicable to a particular term. The winning entry will be notified by the Email address they provided. If the winning entrant does not claim the prize within 30 days, a second entry will be chosen or drawn (according to the contest rules that govern that contest) and the first winner will no longer have any rights to the original prize or any other prize. YourCity.MD is not responsible for contacting the winner in any way other than by the notification email and YourCity.MD is not responsible and has no requirement to follow up with the winner to see that the email was delivered or if the email is still valid or if the email service for the winner is working or failed. It is the responsibility of the winner to keep their email address accurate by resubmitting the feedback form for their doctor when and if their email address changes. This process will continue until a winning entrant claims the prize.
  5. Odds. The odds of winning any of the prizes depends on the number of qualified entries received in each contest. The odds of winning the $1,000 feedback/testimonial promotion are 1 in 100,000.
  6. Eligibility: This contest is open to all legal U.S. residents, age 18 and older. Employees and relatives of YourCity.MD employees are not eligible to receive the $1,000.00. In addition, no health care professional, staff member or relative of the health care professional or staff member are eligible to win the $1,000.00 if their office is the one for which feedback was submitted. In the instance where one of these ineligible persons was chosen, a new entry would be drawn until an eligible person was chosen.  All federal, state and local laws apply. This contest is void where prohibited. YourCity.MD and its affiliates are not responsible for printing, distribution or production errors and may rescind, cancel or revoke the awarding of prizes based upon any such error without liability and at its sole discretion. By participating in this contest and sweepstakes, entrants waive all rights to and hold harmless YourCity.MD and its affiliates from any loss, damage or expense arising out of or in connection with the participation in these contests or the acceptance or misuse of any prize.
  7. Beyond Our Control: YourCity.MD and its affiliates is not responsible for lost connections, miscommunications, failed computer transmissions or technical failures or interrupted or unavailable network, ISP, website, server, internet or other connections, miscommunications, failed computer hardware or software or technical failure, garbled or jumbled transmissions or other errors of any kind, whether human, mechanical or electronic. If for any reason this contest is not capable of running as planned on the internet due to a computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond our control we will be held harmless. YourCity.MD and its affiliates reserves the right, at its sole discretion, to disqualify any individual who tampers with the contest process, corrupts or affects the administration, security, fairness, integrity or proper conduct of any contest. Any type of disruption may cancel, terminate, modify or suspend the contest and sweepstakes as allowed under both State of Ohio and Federal laws that apply at the time of interruption.
  8. YourCity.MD and its affiliates and its agencies assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission communications line failure, theft or destruction or unauthorized access to, or alteration of entries. YourCity.MD and its affiliates is not responsible for any problems or technical malfunction of telephone network or telephone lines, computer on-line systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received or sent by YourCity.MD and its affiliates on account of technical problems human error or traffic congestion on the Internet or at any web site, or any combination thereof, including any injury or damage to participant's or any other person's materials in this contest. Any and all rules in this contest may be changed at the start of a new time period or new entry accumulation after the previous prizewinner has been decided. Any rule changes will be posted on the website under Contest or Sweepstake Rules and will take precedent over any previous rules or previous contests. The words Contest, Sweepstakes and Promotion are interchangeable as they relate to the rules in this legal notification and if they or any other part of these rules were needed to be used as evidence in any hearing or cause of action, they would be construed, used and interpreted in the sole favor of YourCity.MD and its affiliates and not used against YourCity.MD and its affiliates as a means of misinterpretation or otherwise.
  9. CAUTION: any attempt to deliberately damage any website or undermine the legitimate operation of any contest is a violation of criminal and civil law and should such an attempt be made, YourCity.MD and its affiliates reserves the right to seek damages or other remedies from any such person(s) responsible for the attempt to the fullest extent permitted by law including but not limited to all legal fees.
  10. Name of the Winner: To obtain the name of the winner in the feedback/testimonial promotion, send a self-addressed stamped envelope with the words Feedback Promotion in the upper left corner to: YourCity.MD, P.O. Box 43339, Cincinnati, Ohio 45243.
  11. Sponsor: YourCity.MD and its affiliates sponsor these contests.

YourCity.MD LLC
Contest Rules
P.O. Box 43339
Cincinnati, Ohio 45243

Ratings/Feedback/Testimonials

Need help deciding what to write?
Please review our tips before you begin.
Remember these tips while leaving feedback and testimonials:

  • Use your first name or an alias only in the testimonial text itself (avoid giving personal information like your full name, address, etc. because it will be posted if your testimonial gets posted) except when registering as a site user for feedback when your real information is required.
  • Answer the feedback as if you're telling the staff about your experience and write the testimonials as if you are telling a friend.
  • Answer fairly about the business or service (don't include personal information about the owner or establishment). We encourage every user to use truthfulness and fairness in all feedback and posts.
  • Do not use profanity, personal attacks or threats of any kind.
  • Negative feedback will be seen by our staff, the doctor, medical professional and staff to remedy any complaint and improve the services of that office.
  • Each user will be allowed to rate each medical professional on the site only once. If your opinion of that professional changes, then you will be able to go back and change your rating and feedback. Your original feedback and rating will be replaced with the new rating/feedback and not just averaged like a new user rating would be averaged. This keeps the rating fair and keeps users from having more than one opinion of any professional averaged in to effect the overall rating of that individual.

    About Ratings:
YourCity.MD Site Guide to 10 Star Ratings:

10 out of 10 Stars = great experience/great professional
9  out of 10 Stars = beat my best expectations
8 out of 10 Stars = very satisfied
7  out of 10 Stars = satisfied
6  out of 10 Stars = somewhat satisfied
5  out of 10 Stars = neutral 
4  out of 10 Stars = fell a little short of my expectations
3  out of 10 Stars = would not recommend
2  out of 10 Stars = not happy with service
1  out of 10 Stars = completely disappointed
Not Yet Rated = no ratings to date
Not Authorized for Viewing = Health Care professional has requested in writing that their average rating not be shown until they receive 10 ratings OR the Health Care professional has an overall average rating below neutral.

All medical professionals started with a 5 star neutral rating on July 1, 2005, as though 10 patients gave this rating.

YourCity.MD will refrain from displaying the overall average rating for any medical professional who has an overall average rating below neutral.

About Feedback and Testimonials:

All rating, forum, feedback and testimonial policies are designed to encourage open and honest discussion of the Health Care medical professionals and their services. However, to ensure that these feedback services are used for the proper purpose and not abused, YourCity.MD has basic rules that are outlined in the Terms of Use that must be followed.

Under federal law (the Communications Decency Act), YourCity.MD is not legally responsible for the remarks that users post on its sites, even if those remarks are defamatory. However, this law does not protect the person who leaves the feedback from responsibility for it.

YourCity.MD provides its Health Care forum, its ratings, feedback and testimonials as venues for its users to express their opinions of medical professionals on our sites, and YourCity.MD will not and does not censor these opinions, or investigate any postings for accuracy that may appear on our sites.

In order to prevent possible liability, and maintain protection under the Communications Decency Act, YourCity.MD must refrain from removing any comments that do not fall into the violations as described in our terms of use policies including but not limited to vulgar language. Our policy is to allow the medical professional members to determine which testimonials they will allow on their listing site and therefore allow them to make their individual decisions to share testimonials about themselves.

Our company policy for testimonials, feedback and ratings for all dental listings is that they must follow the current and future guidelines as outlined (these current rules are in committee and look to be abandoned in the spring of 2006) in the Ohio State Dental Board Laws and Rules, currently page 50 http://www.dental.ohio.gov/pdfs/laws2005.pdf and must follow any future changes if enacted. Our policy is for all listing testimonials, feedback and ratings including dental are that they must all follow any and all legal guidelines for each particular Health Care professional based on the binding rules and regulations they are bound by from any regulatory bodies from time to time including but not limited to all state, federal and local government agencies, etc.

Feedback cannot be edited or removed once it has been left with the exception of the re-rating policy described. Re-rating Policy: it is a YourCity.MD policy to allow an individual to change their opinion of any medical professional on our site for their own reasons at any time, whether they be due to recent problem solving of an important issue or otherwise. If an individual actually wants to re-rate a medical professional, their original rating, feedback and testimonial will be replaced with their newest rating, feedback and testimonial. In this way each person has the ability to express their current opinion only one time without weighting the overall results and affecting the true and honest intention of this site. We will only allow one rating, feedback and testimonial per person but can only go as far as to consider one valid email address to constitute one user. If a dishonest person were to try and defame a member or any listing on one of our sites by trying to duplicate their postings by using different email addresses then they are solely responsible under the law and could be held legally responsible for damages to a member's reputation, if a court were to find that their remarks, rating, nfeedback or testimonial constituted libel or defamation. Forum postings, ratings, feedback and testimonials become a permanent part of a listings record or site forum and if a listing member is so inclined, they may approve the post of the testimonial to their member site to be viewable by the public.  It is YourCity.MD policy to allow an individual to change their opinion of any medical professional on our site for their own reasons at any time, whether they be due to recent problem solving of an important issue or otherwise. If an individual actually wants to re-rate a medical professional, their original rating, feedback and testimonial will be replaced with their newest rating, feedback and testimonial. In this way each person has the ability to express their current opinion only one time without weighting the overall results and affecting the true and honest intention of this site. We will only allow one rating, feedback and testimonial per person but can only go as far as to consider one valid email address to constitute one user. If a dishonest person were to try and defame a member or any listing on one of our sites by trying to duplicate their postings by using different email addresses then they are solely responsible under the law and could be held legally responsible for damages to a member's reputation, if a court were to find that their remarks, rating, feedback or testimonial constituted libel or defamation. Forum postings, ratings, feedback and testimonials become a permanent part of a listings record or site forum and if a listing member is so inclined, they may approve the post of the testimonial to their member site to be viewable by the public.  


YourCity.MD reserves the right to refuse or remove any review that does not comply with these Guidelines or the Louisville.MD Terms of Use and may terminate your YourCity.MD user account for a violation.  All testimonials will be averaged into the overall rating. YourCity.MD reserves the right to use or not use any and all information submitted by users pursuant to this feedback policy, for any reason, in its sole and absolute discretion.  

The Health Care Professional members will be given an opportunity to correct any negative feedback problems you may have, which will help the user in many cases get resolution they may not be able to get without this venue, improve relationships and give the user another chance to leave more positive feedback for that professional after resolution if the user is so inclined.  We cannot and do not guarantee that all feedback is from patients or acquaintances of the medical professional but instead are the opinion of the users of this site.  In that regard, the more individual feedback and testimonials given about any individual, the better the feedback rating and testimonials should reflect the community opinion of that professional.  These ratings and testimonials are intended as an additional resource for the users of this site only and do not necessarily reflect accurately the skills or professional abilities of any individual practitioner.  Keep in mind many people are judged on how they treat others instead of on their pure ability to help others in their field of expertise.  Therefore, all feedback is considered subjective and are the opinions of the individual user and do not reflect the opinion of YourCity.MD or its affiliates in any way.

YourCity.MD and its affiliates are not responsible or liable in any way for ratings and reviews posted by its users.

YourCity.MD
Feedback Policy
P.O. Box 43339
Cincinnati, Ohio 45243